Mental health and the value of networks
...the last thing I expected. The menopause and mental health I was referred to a specialist but I kept thinking how I was too young to go through this. I...
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Using agile methods to help parents choose the right school
...it mean to be part of an agile team? Put simply, it means spending a lot of time talking to and observing users of our service to find out what...
We're hiring a Director of Technology
Posted by:
Emma Stace, Chief digital technology officer, Posted on:
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Categories:
recruitment, software and services, technology
...within the education and care sectors We need to make our technology more effective in education and care. To get this right we have to change a lot of our...
Introducing a Head of Digital role to DfE
Posted by:
James Reeve, Head of Digital, Posted on:
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Categories:
recruitment, Service design, service ownership
...decided to adapt is by mixing up how we lead digital in the organisation. We’ve rearranged what we do into 5 areas of work, and we’ve created a new role...
Podcast – Think digital, act human: improving equity in the workplace
Posted by:
Adaobi Ifeachor, Product Manager, Posted on:
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Categories:
Careers, equity, podcast, race, recruitment
...is in practice 8:10 how important it is for employers to think about diversity 11:22 careers events to boost equity 15:04 the importance of employers listening to their staff 17:18...
Podcast – Think digital, act human: a diary of a successful job candidate
...without going through a formal interview process.) Tom talks to us about how he prepares for job interviews, how he harnesses his nerves, and how recruitment is different in the...
Podcast - Think digital, act human: future ways of working
Posted by:
Adaobi Ifeachor, Product Manager, Posted on:
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Categories:
culture, podcast, race, Service design, Uncategorized, user research, User-centred design
...School Services in Manchester. Last summer, we knew we’d be returning to offices in autumn. We could have chosen to wait and see how coming back into the office panned...
Blog comment and moderation guidelines
...to represent a person or an organisation do not attempt to log on using another user’s account do not make any commercial endorsement or promotion of any product, service or...
Using pair writing to improve internal guidance
...means it’s hard to absorb. So there’s a need to make things clearer, especially to remove ambiguity around the things digital delivery teams need to do to comply with the...
Doing user research for service line mapping, at speed
Posted by:
Magda Bober, User-centred design lab, Posted on:
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Categories:
Service design, user research, User-centred design
...hard to know where to start. In this post I'll describe the user research approach we took to mapping the further education sector. First we chunked it up. We took...
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