Working in a multi-disciplinary team is important to deliver great services. Equally, it is important to make time for community. There are lots of ways we work in collaboration with...
...able to access the internet or who choose not to be online for personal or religious reasons. This helped us understand their needs and make improvements to our service. For...
...These evidenced needs became the basis of our vision for the service, which has the following central features: a simple search for jobseekers looking for teacher vacancy listings, locally and...
...for free school meals. We found many success stories – such as one school’s status turning from ‘needs improvement’ to one of the top 10% of schools in the country....
...a house. The Service delivery division is responsible for ensuring we make it easy for a school leader to manage and run their school, by building user-centred and data-driven services....
...many schools. Looking for a job opening is only one stage of a teacher’s journey to find a new job in teaching. There are needs all along the journeys for...
...plans to train 100 more). The Charity for Civil Servants offer a range of services for when times are tough. We have a wellbeing network and a counselling service that...
...the journey for teachers across their careers. We're also changing our role in DfE. You can see our service line here. We’ve achieved a lot. As I leave the department,...
Deciding on a name for a new service can be tricky, especially in government. We’re not brand-driven or focused on marketing. We need to think about the words that users...
...the saying goes - it’s not dumbing down, it’s opening up. I think this is so important for developing an organisation’s potential for user-centred design. Follow Courtney and DfE Digital...
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