Why we use plain English
...it" to people who want to blog about their work, this will depend on who they're talking to. For us, the 'who' is often non-digital audiences for whom phrases like...
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We've updated The Delivery Book - a book to help teams deliver
...feedback on how it could be improved. All of that thinking has been included in a new and improved version, which you can now download at the bottom of this...
Why we're building many services to meet many user needs
Posted by:
Emma Stace, Chief digital technology officer, Posted on:
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Categories:
Agile, Careers, Service design, User-centred design
...industry sector. Recruit an apprentice This service is for training providers to post vacancies and manage applications in behalf of employers offering apprenticeship. Find apprenticeship training This service is for...
Come and help us support our users - we’re hiring
When you go online to buy your Christmas presents or search for next summer’s getaway, there’s usually a way to get in touch to ask for help. This help is...
6 practices for user-centred civil servants
Posted by:
Janet Hughes and Emma Stace, Chief digital technology officer, Posted on:
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Categories:
Major projects, User-centred design
...make the Department for Education user-centred. This post sets out a bit more about what we mean by that, and what we’re doing about it. The Department for Education has...
Podcast: the first in our 'Think digital, act human' series
Posted by:
Emma Stace, Chief digital technology officer, Posted on:
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Categories:
culture, podcast, race, service ownership, strategy, User-centred design
...discuss topical issues and look forward to what’s next for DfE Digital and Technology. Have a listen and tell us what you think – we’ve not done this before and...
Podcast - Think digital, act human: Black voices in digital and technology
Posted by:
Adaobi Ifeachor, Product Manager, Posted on:
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Categories:
culture, podcast, race, Service design, user research, User-centred design
...can show support and solidarity for Black colleagues during difficult times (#euphemism). Listen and let us know what you think. If you’re short on time, fast forward to where our...
Podcast – Think digital, act human: a spotlight on Shafiqa Gunton
Posted by:
Adaobi Ifeachor, Product Manager, Posted on:
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Categories:
Careers, podcast, software and services
...technology episode. Shaf gives us an overview of what a programme delivery manager is, her career progression in government, and what made her set up an engineering academy for young...
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