We’re creating a DfE Service Manual
...‘Optimal Workshop’ to create a ‘Treejack’ study. Optimal Workshop is a piece of software which has research tools to improve user experience. Treejack enables you to evaluate how easy it...
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Move fast, then fix things – what we learned building Register early career teachers
...navigating tech debt to carefully update business rules and validation to reflect the new contracts, without being able to help think end to end about how the replacement Register early...
How user insights helped us build a Teaching Jobs beta service
...to quality candidates From project to product Our alpha prototypes were not a working product, but proof-of-concept and design tested with users. We used what we learned to build a...
How our Manchester team made a difference in 2019
Posted by:
Jack Collier, Posted on:
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Categories:
Careers, culture, National retraining scheme, Service design, User-centred design
...a more useful and direct relationship with candidates can learn from the data and use that insight to be more responsive to our users' needs can get better at recruitment...
Expanding Teaching Vacancies to further education
...We’ve expanded the service to include school support staff, integrated it with applicant tracking systems used by larger organisations, and worked with the Department for Work and Pensions to increase...
Making the 'Apply for teacher training' service accessible from start
Posted by:
'Becoming a teacher' team, Posted on:
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Categories:
Accessibility, digital inclusion, Service design, user research
...Access Centre, and do user research with people who have access needs. What users told us about their access needs Using these methods we discovered needs and opportunities to make...
Progressing through alpha: putting user needs first
...Once we have successfully passed this, we’ll hopefully get approval to move to beta development. Most importantly we’ll continue to work with our users during beta, iterating the service we’re...
Principles for doing interaction design in DfE
Posted by:
Anne Chan, senior interaction designer and local design community lead, Posted on:
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Categories:
Community of Practice, interaction design
...our design community to get their feedback. We also presented them to our delivery teams to give them a better understanding of how our profession work A content designer will...
What a service line is and why we mapped them in DfE
Posted by:
Magda Bober, User-centred design lab, Posted on:
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Categories:
service ownership, software and services
...to end to and from front to back to see which unnecessary steps we had to remove. These were the service for schools transferring to academies and the one that...
Forming good habits early in Figma
Posted by:
Rick Garnett, Posted on:
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Categories:
Content design, design, multidisciplinary teams, Service design, User-centred design
...(Department for Education), we use Figma as part of a collection of tools that help us to produce designs prototype user journeys develop content experiment with viable solutions through user...
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