Why we use plain English
...to make end-to-end services that work well for the user and the best way of doing this is to work in multidisciplinary teams. Typically in these teams there's a rich...
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What we learned on the schools discovery
...face in the current system. From that, identify opportunities for digital transformation. Emerging themes From our work, we’ve identified key themes and within each theme, a set of user needs....
Service mapping the Department for Education
...to understand their needs. We ran a survey with 200 employers, and held workshops and had conversations with over 100 colleagues across the DfE family. In addition to the user...
We're hiring
Posted on:
In DfE Digital, Data and Technology (DDaT) we’re looking for people to help us build excellent user-centred services. Our work supports people on the frontline working in schools, colleges, universities,...
Writing content at speed
...For instance, ask: policy colleagues to add comments and tell you if something is wrong user researchers to tell you if there are user needs that you have not met...
We're hiring a Director of Technology
Posted by:
Emma Stace, Chief digital technology officer, Posted on:
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Categories:
recruitment, software and services, technology
...needs of the department and our users. To achieve this, we need the right people with the right skills, and tools in the right place. This is a role centred...
Using digital channels to promote the Teaching Vacancies service
...new service and the channels we're using. How we promote the Teaching Vacancies service to jobseekers When a teacher is looking for a new role, perhaps even their first role,...
How we're using the 'theory of change' to design the National Retraining Scheme
...steps to get there get relevant training This scheme is ambitious and complex. It's trying to encourage people to change their behaviour by starting something new, which is always hard....
Working with our users to design the 'Send data to DfE' service
...be given permission to talk to each other without the need for any user knowledge or intervention. We’re starting with moving and validating school census data. Working with our users...
We’re creating a DfE Service Manual
...is for users to find information within a structure. This meant we could track the journey users took to find pieces of information. This was combined with remote interviews, and...
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