How to name a service
In this post, Interaction Designer, Rinto Cyriac, explains how to name a service. He describes the do’s and don’ts of choosing a name, and how his team decided on ‘Manage an academy transfer’.
Podcast – Think digital, act human: a spotlight on Shafiqa Gunton
Posted by:
Adaobi Ifeachor, Product Manager, Posted on:
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Categories:
Careers, podcast, software and services
In this festive bonus episode, Shaf Gunton talks to Adaobi Ifeachor about her role as a programme delivery manager in the Get help with technology service. She has advice for people interested in joining this digital profession, and tells us why she set up an engineering academy in Scarborough.
Podcast - Think digital, act human: future ways of working
Posted by:
Adaobi Ifeachor, Product Manager, Posted on:
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Categories:
culture, podcast, race, Service design, Uncategorized, user research, User-centred design
What is future ways of working and why is it important? Jack Collier, Head of Digital for School Services, talks to Adaobi Ifeachor about designing office spaces now that we return to work, and how this impacts culture as well as diversity and inclusion.
Content design is so much more than words
Posted by:
Jen Staves, Head of Content Design, Posted on:
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Categories:
Content design, design, multidisciplinary teams
Common misconceptions about how content designers work sometimes affects the ability to build and run quality services in an agile way. Jen Staves shares the reality of their work and explains what they do at each stage of development.
Emma Stace - looking back over 3 years
Posted by:
Emma Stace, Chief digital technology officer, Posted on:
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Categories:
culture, service ownership, User-centred design
From 4 people in a basement to 120 across 3 sites, DfE Digital has grown to respond to its users' needs for excellent, user-centred services. Here, chief digital officer Emma Stace reflects on how far we've come, what's been difficult and how we're shaping up for the future.
How supporting graduates sooner could improve their work experience choices
We wanted to get a better understanding of how graduates make choices about their future employment. And we were also keen to hear what they thought about graduate internships. Helen Snowden talks here about what our multidisciplinary team learned from their users.
6 practices for user-centred civil servants
Posted by:
Janet Hughes and Emma Stace, Chief digital technology officer, Posted on:
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Categories:
Major projects, User-centred design
How can we be more user-centred, whatever job we do? DfE's Chief Digital Officer Emma Stace and Director of Major Projects Janet Hughes set out 6 practices we can all apply to our work.
Using agile methods to help parents choose the right school
I recently joined an agile team as Associate Product Manager, looking at School Performance Tables. This is my first real experience of digital and agile ways of working. What does it mean to be part of an agile team? Put simply, …
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