It’s fair to say that some people don't like service assessments because they take up a lot of time and preparation. In this post, Reema Fardous explains how her team took a new approach to assessments, which also made them more accessible.
In our community we have shared values and principles. We call these our design imperatives. Here’s how we imbue our imperatives into our work across DfE – its all about setting and achieving design community objectives.
In the first of 2 posts Jas Kang talks about what designers value most and how that informs the more detailed work they do in their design community.
Our design community is flourishing and we’re looking for more designers to join us. We ran open sessions with potential applicants to share the things that make our community unique – and tips on how to apply.
In this festive bonus episode, Shaf Gunton talks to Adaobi Ifeachor about her role as a programme delivery manager in the Get help with technology service. She has advice for people interested in joining this digital profession, and tells us why she set up an engineering academy in Scarborough.
How did the critical Get help with technology service come about? Rachel Hope, Deputy director for Teacher services, and Shaf Gunton, Programme delivery manager, talk to Adaobi Ifeachor about the complexities and obstacles they faced and what's next for this essential service.
From 4 people in a basement to 120 across 3 sites, DfE Digital has grown to respond to its users' needs for excellent, user-centred services. Here, chief digital officer Emma Stace reflects on how far we've come, what's been difficult and how we're shaping up for the future.
Emma Stace, the DfE's Chief Digital Officer, talks about how we're helping the DfE change how it does things and become user-centred.
Hello. My name’s Dan and I’m a service designer at the Department for Education (DfE). I led the schools discovery – one of two initial discoveries kicked off by Mark O'Neill, Chief Digital and Technology Officer, when he arrived at …
The Department for Education (DfE) runs over 400 digital services that reach into every corner of education. I recently led a service mapping discovery to understand this complex and important landscape. Our job was to look across the education sector and …
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