...for Work and Pensions blog post, ‘A Design Sprint is a 5-day co-designed workshop, aimed at rapidly generating solutions to a business problem’. During the heatwave, our policy and commercial...
Picture this – you’re an aspiring teacher and you’ve been working hard on your application form. You’re busy, but organised and you want your application to be the best it...
...content for specialists and explaining technical terms for non-specialists. Timeframes Agree on timeframes during project setup. Allow time for discussion to understand the requirements that will impact on time frames....
Hello. My name’s Dan and I’m a service designer at the Department for Education (DfE). I led the schools discovery – one of two initial discoveries kicked off by Mark...
...our users–LAs and families alike. By joining up we will collectively continue to make sure the service is fit for purpose for everyone involved. Subscribe to this blog. Follow Claire...
In the Department for Education’s (DfE) digital, data and technology team (DDaT), we’ve identified a need for simpler guidance on internal buying (‘procurement’) processes. Our research has shown that this...
...children, their parents, the teachers and the school staff supporting them. This was a huge challenge for the DfE and especially for the user researchers. The work had to be...
...forward. This role is for someone who can work really well with financial, commercial and business colleagues to solve the root causes of problems such as short-term funding and lack...
Caption: The User Centred Design community meet-ups are run by a cross-profession working group that changes each quarter. Sometimes we can take it for granted that professionals in the same...
...many schools. Looking for a job opening is only one stage of a teacher’s journey to find a new job in teaching. There are needs all along the journeys for...
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