6 practices for user-centred civil servants

...a huge number of diverse users - most people at some point in their life will come into contact with the things we fund and deliver. To do our work...
...a huge number of diverse users - most people at some point in their life will come into contact with the things we fund and deliver. To do our work...
...something such as get in touch, apply for a role, or sign up to take part in user research. Therefore it's important to us they read to the end of...
...a more useful and direct relationship with candidates can learn from the data and use that insight to be more responsive to our users' needs can get better at recruitment...
...our approach to teacher recruitment and retention. In this post I’ll explain how being user centred will widen the range of people who choose to ‘Apply for teacher training’. Applying...
...colleagues and teams in DfE. It uses a lot of the thinking we put into our printed Delivery Book, and applies it in a practical way to real problems, faced...
...in virtually every area of life including: healthcare educational outcomes interaction with the justice system access to secure employment access to housing The report also recognises there’s a much higher...
...spirit of working in the open, Rachel gives us an insight into the sheer scale of what was involved - from competing with other countries for computing hardware to negotiating...
...research operations will be integral to all user research, as we continue to build our DfE Digital community. How to apply To do all this, we need a forward-thinking team,...
...hard to know where to start. In this post I'll describe the user research approach we took to mapping the further education sector. First we chunked it up. We took...
...that highlights the positive impact of digital, data and technology in the education and care sector. We believe in working in the open because making things open makes them better....
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