Delivering the 30 hours free childcare project
...disciplines in ways that were helpful to the team. Good data is essential for effective delivery The big challenge for a programme like this one is matching supply and demand...
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6 practices for user-centred civil servants
Posted by:
Janet Hughes and Emma Stace, Chief digital technology officer, Posted on:
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Categories:
Major projects, User-centred design
...make the Department for Education user-centred. This post sets out a bit more about what we mean by that, and what we’re doing about it. The Department for Education has...
What DfE Digital did in 2018
Posted by:
Emma Stace, Chief digital technology officer, Posted on:
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Categories:
Content design, Major projects, Schools, Service design, Teaching Vacancies, User-centred design
...teacher training This service on GOV.UK makes it easier for postgraduates to find teacher training courses. In the past, courses like this were hard to search for and it was...
Designing a retraining scheme that meets user needs
...for delivering schemes like this. Previous schemes have paid for training that people did not need, or trained people with skills that employers did not want. Twenty years ago, a...
How the User Centred Design Lab has joined policy with delivery
Posted by:
Tracey Williams Allred, Head of User-Centred Policy Design, Posted on:
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Categories:
Schools, User-centred design
...for funding for school improvement. Money and support was available to under-performing schools, but applying for it and receiving it had been a long and complicated process. Again, people from...
How service ownership works in DfE
Posted by:
Rachel Hope, the Deputy Director of teacher services and teachers portfolio, Posted on:
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Categories:
Agile, Service design, User-centred design
...found it useful as a visual aid, and a useful prompt for further discussion. It’s also been a template for change: we’ve started building real services, for real users, by...
Why we built the new Teaching Vacancies service
Posted by:
Selena Brown, Posted on:
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Categories:
Service design, Teaching Vacancies, User-centred design
...various websites to search for their next teaching role. This was expensive for schools and time-consuming for teachers. The two sets of user needs we identified were: schools needed a...
Our Lab is recruiting people to design user centred policy and services
...classroom and ensuring that there are brilliant people to teach them ensuring that we can care for children in need and helping graduates to get fair access to the best...
How supporting graduates sooner could improve their work experience choices
...find internships that best suit them. These are: changing graduates’ mental models of work and careers taking a more holistic approach to work experience helping promote better connections regionally between...
Culture is our strategy
...3 months to look at what’s gone well, what has not, and to plan ahead for the next 3 months. We call this a ‘retrospective' (or a ‘retro’). For those...
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