...can be a daunting task for user researchers depending on their level of experience and the complexity of the project. To help with this, the Department for Education (DfE) user...
...civil service now. Applying for roles, and initial disappointment Applying for roles in the Civil Service is hard. I’d tried for senior content designer roles in the civil service in...
...of social work practice, leading to better outcomes for the children and families we serve. On the SWIP digital team, we’re designing a digital service that will support the delivery...
...for all our research and insight. We’re going to centralise all our templates, and create a single set of guidance, policies and processes for GDPR and ethical research. And significantly...
Caption: The User Centred Design community meet-ups are run by a cross-profession working group that changes each quarter. Sometimes we can take it for granted that professionals in the same...
...being easier for guests and contractors to access for collaboration purposes. 24-hour cut off for design comments Although there were lots of us trying to capture and respond to over...
...Understanding what it’s like for ethnic minority people on interview panels We are committed to diverse interview panels as a way of challenging affinity bias and to ensure diversity of...
...department. They also provide accessibility audits for our websites and digital services. These audits test a wide range of accessibility needs to support everybody. How we used the experience lab...
...act on what they understand The standard incorporates our ways of working and best practise for user-centred design in government. It should not create any more work for content designers,...
Working in a multi-disciplinary team is important to deliver great services. Equally, it is important to make time for community. There are lots of ways we work in collaboration with...
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