Content workflow tips
...content for specialists and explaining technical terms for non-specialists. Timeframes Agree on timeframes during project setup. Allow time for discussion to understand the requirements that will impact on time frames....
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Digital education platforms and how they’re helping schools
Posted by:
Selena Brown, Posted on:
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Categories:
Major projects, Schools, software and services, User-centred design
...they are so much more than just a school website. Funding is available for schools to help them get set up on one of two platforms, either G Suite for...
Why we built the new Teaching Vacancies service
Posted by:
Selena Brown, Posted on:
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Categories:
Service design, Teaching Vacancies, User-centred design
All publicly-funded schools in England can now use the new Teaching Vacancies service to list teaching roles free of charge. It's a job search tool for people looking for their...
Partnering with local authorities to design family hubs
Posted by:
Claire Folan, product manager for family hubs, Posted on:
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Categories:
multidisciplinary teams, Service design, User-centred design
...and how we would work together. There were differences between how LAs worked and how we did. Each LA has its own way of working, its own level of formality....
Using pair writing to improve internal guidance
In the Department for Education’s (DfE) digital, data and technology team (DDaT), we’ve identified a need for simpler guidance on internal buying (‘procurement’) processes. Our research has shown that this...
Mitigating sample bias in children's social care
...is to provide enhanced induction support for people entering the social work profession. One of the populations we researched with were newly qualified social workers. We were particularly interested in...
Covid-19 and beyond – why we’re hiring a research operations lead
Posted by:
Tom Adams, Lead user researcher, Posted on:
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Categories:
Careers, research operations, user research
...children, their parents, the teachers and the school staff supporting them. This was a huge challenge for the DfE and especially for the user researchers. The work had to be...
We’re creating a DfE Service Manual
As the number of DfE services grow, so does the need for clear DfE specific guidance for our service teams to help them build great public services. To meet this...
We're hiring a Director of Technology
Posted by:
Emma Stace, Chief digital technology officer, Posted on:
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Categories:
recruitment, software and services, technology
...forward. This role is for someone who can work really well with financial, commercial and business colleagues to solve the root causes of problems such as short-term funding and lack...
How we brought our user-centred design professions closer together
Posted by:
Jen Staves, Head of Content Design, Posted on:
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Categories:
Content design, User-centred design
...extracted the data into a spreadsheet, capturing where there was overlap between professions for any of the strengths, weaknesses, opportunities and risks. Then I did some light-touch analysis, which we...
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