...the internet era When Tom says "internet era", he means the world we live in now, surrounded by the internet. Government hasn't ignored the internet, far from it - but...
...a huge number of diverse users - most people at some point in their life will come into contact with the things we fund and deliver. To do our work...
...of the Department for Education (DfE). We build trusted, user-centred, joined-up, policies and services. These services use modern, best-in-class technology and data to provide better outcomes in the education, training...
...in virtually every area of life including: healthcare educational outcomes interaction with the justice system access to secure employment access to housing The report also recognises there’s a much higher...
...colleagues and teams in DfE. It uses a lot of the thinking we put into our printed Delivery Book, and applies it in a practical way to real problems, faced...
...research operations will be integral to all user research, as we continue to build our DfE Digital community. How to apply To do all this, we need a forward-thinking team,...
...hard to know where to start. In this post I'll describe the user research approach we took to mapping the further education sector. First we chunked it up. We took...
...spirit of working in the open, Rachel gives us an insight into the sheer scale of what was involved - from competing with other countries for computing hardware to negotiating...
...that highlights the positive impact of digital, data and technology in the education and care sector. We believe in working in the open because making things open makes them better....
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