We’re creating a DfE Service Manual
...is for users to find information within a structure. This meant we could track the journey users took to find pieces of information. This was combined with remote interviews, and...
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Transformation is not a programme
...It's not. Bill Sharpe, in 'Patterning of Hope', says, ‘We suffer from an attempt to know our way into a future instead of live our way’. Transformation is about each...
What I learnt leading empowered teams at scale in Teacher Services
Posted by:
Pete Ward, Head of Teacher Services, Posted on:
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Categories:
culture, design, Major projects, multidisciplinary teams, service ownership, strategy, Teaching Vacancies
...to further experiments around how to increase conversion in this part of the journey. Our Principal Technical Architect led on improving how we track people as they interact with our...
Cyber escape room
...a chance to look at cybersecurity in a different and more interactive way. Anyone who has done an escape room before will know exactly what to expect. As you walk...
Join our Manchester office to design and build services that matter
...at supporting them to achieve their goals. Here are some of the services we run and things we do in our teams. Our Get into Teaching Service inspires and supports...
DfE's digital and technology strategy
Posted by:
Emma Stace, Chief digital technology officer, Posted on:
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Categories:
Agile, Careers, Community of Practice, multidisciplinary teams, strategy
...the vital things listed above we need to change how we organise ourselves to inspire our people to do – and deliver – brilliant things. Increasingly we'll work in long-lived,...
How we’re providing real-time accessibility statements and issue management
Posted by:
Andy Jones, Jake Lloyd, Kerry Lyons and Adam Dumbell, Posted on:
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Categories:
Accessibility, Cross-government, design
...in aligning our approach with best practices and legal standards. They were instrumental in developing learning and training tools in the department, working with digital teams in understanding accessibility requirements,...
Podcast – Think digital, act human: the Get help with technology service
Posted by:
Adaobi Ifeachor, Product Manager, Posted on:
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Categories:
podcast, Schools, Service design, service ownership, software and services, technology, User-centred design
...spirit of working in the open, Rachel gives us an insight into the sheer scale of what was involved - from competing with other countries for computing hardware to negotiating...
Working Collaboratively Across Professions
Posted by:
Laura Croft, Posted on:
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Categories:
Careers, Community of Practice, multidisciplinary teams, professions, research operations, strategy, technology, user research
...aim to have a consistent and automated process to onboard new starters into their profession. This includes an introduction with their Head of Profession. Ensuring, new starters know about your...
Desk Research in Discovery
Posted by:
Sarah Stewart, Senior Content Designer, Posted on:
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Categories:
Careers, Content design, multidisciplinary teams, research operations, Service design, technology, Uncategorized, user research
...doing desk research on a new project, is that it helps to embed content design into the team. Approaching content in this way aids teams who are new to content...
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