Content workflow tips
...content for specialists and explaining technical terms for non-specialists. Timeframes Agree on timeframes during project setup. Allow time for discussion to understand the requirements that will impact on time frames....
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Learning how to be anti-racist in our recruitment
Posted by:
Katie Pether, Digital recruitment lead, Posted on:
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Categories:
Careers, culture, equity, race, recruitment
...Understanding what it’s like for ethnic minority people on interview panels We are committed to diverse interview panels as a way of challenging affinity bias and to ensure diversity of...
Progressing through alpha: putting user needs first
My name is Juliet Blomfield and I’m the content and communications manager for the data exchange project at the Department for Education (DfE). The data exchange project aims to: make...
Emma Stace - looking back over 3 years
Posted by:
Emma Stace, Chief digital technology officer, Posted on:
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Categories:
culture, service ownership, User-centred design
...this small band of digital folk looked rather displaced in a department comfortable in its own policy skin. Our approach Our Permanent Secretary Jonathan Slater's vision for DfE was that...
Using pair writing to improve internal guidance
In the Department for Education’s (DfE) digital, data and technology team (DDaT), we’ve identified a need for simpler guidance on internal buying (‘procurement’) processes. Our research has shown that this...
Partnering with local authorities to design family hubs
Posted by:
Claire Folan, product manager for family hubs, Posted on:
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Categories:
multidisciplinary teams, Service design, User-centred design
...our users–LAs and families alike. By joining up we will collectively continue to make sure the service is fit for purpose for everyone involved. Subscribe to this blog. Follow Claire...
Making a game to understand post-16 choice behaviour
...as with groups where they didn’t) The process of going through the game is a useful exercise for students aged 16 who are thinking about their choices - it forces...
How we brought our user-centred design professions closer together
Posted by:
Jen Staves, Head of Content Design, Posted on:
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Categories:
Content design, User-centred design
Caption: The User Centred Design community meet-ups are run by a cross-profession working group that changes each quarter. Sometimes we can take it for granted that professionals in the same...
We're hiring a Director of Technology
Posted by:
Emma Stace, Chief digital technology officer, Posted on:
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Categories:
recruitment, software and services, technology
...forward. This role is for someone who can work really well with financial, commercial and business colleagues to solve the root causes of problems such as short-term funding and lack...
10 tips for doing hybrid meet-ups well
Posted by:
Alex Rippon, Posted on:
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Categories:
Community of Practice, culture, multidisciplinary teams
...community leads and heads of profession, on how to get the best out of these sessions. 1 Tailor the format and content to accommodate your audience’s needs (for example, more...
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