...used feedback from over 270 people to make changes to policy and service design in line with how the DfE is taking a more user-centred approach to its work. Being...
...content designers and interaction designers. This channel was largely self-sustaining, with colleagues from different teams asking each other questions. Our professions overlap, so this channel also became the epicentre of...
...£75 million listing job vacancies online. That money could be better spent on teachers, supplies and estates. We designed and built Teaching Vacancies, a user-centered free service for schools to...
...- just like real life. Designing the game We created a card game. It was easy to make, cheap (all we needed were blank playing cards and a Sharpie) and...
...examples that will make everyone frustrated at how badly designed websites are, and some good examples that will show people the impact of good design. We won’t name and shame...
...more comfortable working in the upper half of the circle (which includes service design, operational comms and user support). The big change here is that the service owner is responsible...
...is a freelance service designer and equity advocate. This is a frank and honest conversation about how employers can start making small differences to improve diversity. Image from @CRA1G shows...
...beta service teams. These discoveries are given the space to explore our next big ideas. User researchers, business analysts, interaction and policy designers, and others, spend time working on the...
...Allen explain the critical part they play in designing, building and running services. You’ll learn why they chose to join DfE, what work they’re currently up to, and how employers...
...appointed dxw to work with us to design and develop an alpha service. A small agile team including user researchers, a delivery manager, product manager, business analyst and a developer...
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