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Making the service assessment process easier and more consistent

For the last 18 months, we’ve been investigating and implementing initiatives for how we check and improve our digital services against standards, specifically, the Government Service Standard. Our research findings...

Learning from Accessibility Experts: A Day at the DfE Lab

Posted by: and , Posted on: - Categories: Accessibility, design, Service design, user research

...between design and code. JAWS: Screen reader for non-visual navigation JAWS relies on well-structured content: proper headings, labelled buttons, and descriptive links. Jane showed how unlabelled links like “Read more”...

Making use of the Department for Education accessibility experience lab in Sheffield 

Posted by: and , Posted on: - Categories: Accessibility, culture, design, User-centred design

...department. They also provide accessibility audits for our websites and digital services. These audits test a wide range of accessibility needs to support everybody. How we used the experience lab...