When working on content-heavy services like our Early years child development training and Support for social workers, it’s crucial to agree on and document a workflow. This is because: For guidance, refer to reviewing and approving content and user-centred design …
“White male, 43 years old” said the AI voice as I had a camera pointed at me. In this case AI hasn’t quite got it right yet. But to give you a clue, let’s just say I was very happy …
In this post, senior content designer Laura Croft explains how she went about organising work experience for 4 A-level students.
Do you want your multidisciplinary team to work better together? Then this post is for you. Here, user researcher, Costa Christou, shares his top tips on how you can aid collaboration within your team.
In this post, Interaction Designer, Rinto Cyriac, explains how to name a service. He describes the do’s and don’ts of choosing a name, and how his team decided on ‘Manage an academy transfer’.
In this festive bonus episode, Shaf Gunton talks to Adaobi Ifeachor about her role as a programme delivery manager in the Get help with technology service. She has advice for people interested in joining this digital profession, and tells us why she set up an engineering academy in Scarborough.
What is future ways of working and why is it important? Jack Collier, Head of Digital for School Services, talks to Adaobi Ifeachor about designing office spaces now that we return to work, and how this impacts culture as well as diversity and inclusion.
Common misconceptions about how content designers work sometimes affects the ability to build and run quality services in an agile way. Jen Staves shares the reality of their work and explains what they do at each stage of development.
From 4 people in a basement to 120 across 3 sites, DfE Digital has grown to respond to its users' needs for excellent, user-centred services. Here, chief digital officer Emma Stace reflects on how far we've come, what's been difficult and how we're shaping up for the future.
We wanted to get a better understanding of how graduates make choices about their future employment. And we were also keen to hear what they thought about graduate internships. Helen Snowden talks here about what our multidisciplinary team learned from their users.
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