...access barrier The solution must be straightforward for the team to maintain The solution must allow us to disable password protection entirely for the public-facing service The team should have...
At the Department for Education (DfE), all designers working on service teams are required to work ‘in the open’. One way we do this is by sharing our design thinking...
...the journey for teachers across their careers. We're also changing our role in DfE. You can see our service line here. We’ve achieved a lot. As I leave the department,...
...the saying goes - it’s not dumbing down, it’s opening up. I think this is so important for developing an organisation’s potential for user-centred design. Follow Courtney and DfE Digital...
...as with groups where they didn’t) The process of going through the game is a useful exercise for students aged 16 who are thinking about their choices - it forces...
...plans to train 100 more). The Charity for Civil Servants offer a range of services for when times are tough. We have a wellbeing network and a counselling service that...
...they are so much more than just a school website. Funding is available for schools to help them get set up on one of two platforms, either G Suite for...
Deciding on a name for a new service can be tricky, especially in government. We’re not brand-driven or focused on marketing. We need to think about the words that users...
...when setting up the group there would be challenges for DfE and local authority members. It's a new way of working for the team and understanding the challenges of each...
The Department for Education (DfE) runs over 400 digital services that reach into every corner of education. I recently led a service mapping discovery to understand this complex and important...
Recent Comments