Progressing through alpha: putting user needs first

My name is Juliet Blomfield and I’m the content and communications manager for the data exchange project at the Department for Education (DfE). The data exchange project aims to: make...
My name is Juliet Blomfield and I’m the content and communications manager for the data exchange project at the Department for Education (DfE). The data exchange project aims to: make...
Working in a multi-disciplinary team is important to deliver great services. Equally, it is important to make time for community. There are lots of ways we work in collaboration with...
At the Department for Education (DfE), all designers working on service teams are required to work ‘in the open’. One way we do this is by sharing our design thinking...
...We’ve set up a multidisciplinary team which looks after users in the gaps between our products. This makes sure they have good experiences when moving between our services – much...
...access barrier The solution must be straightforward for the team to maintain The solution must allow us to disable password protection entirely for the public-facing service The team should have...
...network is a safe forum for colleagues with fertility issues to connect with each other, share experiences and useful resources, and to ask questions. Crucially we promote awareness of fertility...
...our recruitment process In the DfE Digital Recruitment team we now have an acute focus on race. We're exploring how to better support Black colleagues to get promotions in DfE....
...to monitor how users search for guidance related to transfers in public beta. That will inform us about the mental model of our users. Tell us what you think We...
...how this means they could only study that one thing, whereas for A Levels you can do up to four subjects. We also made them choose between their options and...
...together your mental health and your sleep pattern can affect your work. The Sleep Foundation have published guidelines to promote better sleep. Mind have plenty of advice for people who...
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