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Service mapping the Department for Education
...users better grasp how government is working for them as individuals. What we found Based on our research, we found we needed to look deeper into several areas, particularly: careers...
Working Collaboratively Across Professions
Posted by:
Laura Croft, Posted on:
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Categories:
Careers, Community of Practice, multidisciplinary teams, professions, research operations, strategy, technology, user research
...through our user-centred design (UCD) work. The meetings allow us to support each other with UCD conundrums, whilst offering a safe space to get feedback and review work. The group...
Mental health awareness week at DfE Digital
...I have to live with it. That is why no matter how I’m feeling or what I’m going through, I try to be gentle and kind towards myself.” In a...
Podcast – Think digital, act human: neurodiversity is a superpower
Posted by:
Adaobi Ifeachor, Product Manager, Posted on:
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Categories:
Accessibility, culture, neurodiversity, podcast
...power on a product delivery team? Content Designer Laura Croft and Lead User Researcher Simon Hurst, give us some fascinating insight about how the wiring in their brains helps them...
Making a game to understand post-16 choice behaviour
...the team about some observable behavioural biases that would contribute to our recommendations. It offered a useful method to begin to quantify and compare choices. Several key things stood out:...
How product managers in DfE support each other
Posted by:
Isabelle Andrews, product manager, Posted on:
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Categories:
Agile, Careers, Community of Practice, product management
...to the topic we want to talk about. Recent topics at the London meetups have included: product roadmaps and other planning techniques what to share in your first show and...
How service ownership works in DfE
Posted by:
Rachel Hope, the Deputy Director of teacher services and teachers portfolio, Posted on:
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Categories:
Agile, Service design, User-centred design
...all about singular 'ownership': from concept, to implementation, to continuous improvement – without the divvying up of responsibilities that's central to the traditional civil service model of policy and delivery....
What DfE Digital did in 2018
Posted by:
Emma Stace, Chief digital technology officer, Posted on:
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Categories:
Content design, Major projects, Schools, Service design, Teaching Vacancies, User-centred design
...hard to understand what the courses were offering. It was also difficult to find out how to apply. This new service makes that information simpler and easier to find and...
What agile looks like in DfE Digital
...with policy professionals to apply user-centred design to policy making. This has worked well in other government departments too, such as MoJ and DWP. Having senior advocates is also invaluable...
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