...understood what we were here to do. Policy outcomes through the lens of user needs We adapted impact mapping to include 'value to users' before moving to 'deliverables'. We did...
...the last thing I expected. The menopause and mental health I was referred to a specialist but I kept thinking how I was too young to go through this. I...
...the bigger project forward. We want to find more formal ways to bring this collaborative working together, to keep us focused on user needs and user-centred design. Today though we...
...perfect opportunity to gain a real insight into the life of work. and to interpret my skills into different activities. The Department for Education (DfE) was offered to students, and...
...has been on policy. But that focus is shifting. We’re starting to design and run services that meet user needs. Technology and websites are tools we can use to help...
...of the Department for Education (DfE). We build trusted, user-centred, joined-up, policies and services. These services use modern, best-in-class technology and data to provide better outcomes in the education, training...
...effectively, we need to go out of our way to understand who our users are and what they need. We need to do this in all our work, not just...
...readers saw blog posts as a window into government. They could read about how teams worked, how they did user research, the thinking behind their designs, and how they approached...
...our approach to teacher recruitment and retention. In this post I’ll explain how being user centred will widen the range of people who choose to ‘Apply for teacher training’. Applying...
...might be to proceed further, perhaps by building a prototype. It might be to halt the work. Or it might be to suggest another research programme to investigate things that...
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