Service mapping the Department for Education
...at a range of areas, such as the schools’ management information system market, cyber security and internal business services. We did this in order to find ways to increase efficiencies...
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Show the design culture
Posted by:
Jaskiran Kang, Head of Design, Posted on:
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Categories:
Careers, Community of Practice, culture, design
...We’ve already blogged about the open design sessions we ran to explain how the application process differs in the Civil Service to other sectors. In this post we share more...
Mental health awareness week at DfE Digital
...I have to live with it. That is why no matter how I’m feeling or what I’m going through, I try to be gentle and kind towards myself.” In a...
How to name a service
...to monitor how users search for guidance related to transfers in public beta. That will inform us about the mental model of our users. Tell us what you think We...
Podcast – Think digital, act human: neurodiversity is a superpower
Posted by:
Adaobi Ifeachor, Product Manager, Posted on:
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Categories:
Accessibility, culture, neurodiversity, podcast
...to flourish in their digital and technology roles. But it’s not always plain sailing – listen to them tell it like it is. They explain what ADHD, autism and dyslexia...
Building relationships with gatekeepers to recruit participants
...with gatekeepers to align with their procedures Explain to gatekeepers what’s in it for the people you’re trying to reach Consider what’s in it for the gatekeepers and plan to...
Making use of open source tools
...the theme to their instance of Moodle and even choose to build on top of it. We’re inviting any teams who are interested in using Moodle for their services to...
10 tips for doing hybrid meet-ups well
Posted by:
Alex Rippon, Posted on:
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Categories:
Community of Practice, culture, multidisciplinary teams
...interest or expertise, we welcome your thoughts. You can comment below or get in touch on Twitter. Follow DfE Digital and Technology and Alex on Twitter. Subscribe to this blog....
Overcoming different ways of working to improve a public service
Posted by:
Frankie Roberto and Myles Jarvis, Posted on:
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Categories:
multidisciplinary teams, Service design, user research
...service, we recently decided to tackle one of the biggest barriers facing people who wanted to train to be a teacher. This barrier was having to get 2 references before...
Useful tips from a user researcher on boosting collaboration
Posted by:
Costa Christou, Posted on:
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Categories:
Community of Practice, culture, professions, user research
...big difference For future playbacks, we could perhaps focus on the 'need to know' points. For example, promoting the playback as ‘the top 3 to 5 ‘need-to-know’ insights from this...
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