...changes how we tested or plan to test our designs Posts tell the story of how designs have been developed and how this will improve the user experience. Why we...
...better will be invaluable. We’ve recently put out a call to Black, Asian and other ethnic minority colleagues to get involved in different stages of the end-to-end recruitment process to...
...to end to and from front to back to see which unnecessary steps we had to remove. These were the service for schools transferring to academies and the one that...
...reminders. Dig deeper into the data Google will give you top-line results, but if you pull the raw data into Excel or Sheets you can really start to get to...
...informed consent are needed, or to create tools like picture-based information sheets. Over the coming months, we’ll be developing a toolkit to address this need. The toolkit's purpose is to...
Family hubs allow local authorities to offer help to families, from ‘early years’ support to parenting classes, all of which can make a difference – particularly to those families going...
...together. It’s a good idea to try your bad examples first and finish with the good ones to make the most impact. 5. Collect feedback. Bring your groups back together...
...keep slides to a minimum, to make them more readable and therefore easier to digest. Preparation -– not too little not too much We focused on preparing the first 2...
...characteristics We also wanted to find out if candidates know how to find help when they need it. And can they continue with their journey through the service once they’d...
...empathy lab to test their service in August 2024. To make the most of the day in the lab the team took steps to prepare. 1. Read up on the...
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