In the Department for Education’s (DfE) digital, data and technology team (DDaT), we’ve identified a need for simpler guidance on internal buying (‘procurement’) processes. Our research has shown that this...
Working in a multi-disciplinary team is important to deliver great services. Equally, it is important to make time for community. There are lots of ways we work in collaboration with...
...with gatekeepers to align with their procedures Explain to gatekeepers what’s in it for the people you’re trying to reach Consider what’s in it for the gatekeepers and plan to...
...through which Black people can successfully apply for positions in DfE Digital. These initiatives are just a start. Collectively we still have a lot to learn about how best to...
As the number of DfE services grow, so does the need for clear DfE specific guidance for our service teams to help them build great public services. To meet this...
...forward. This role is for someone who can work really well with financial, commercial and business colleagues to solve the root causes of problems such as short-term funding and lack...
Caption: The User Centred Design community meet-ups are run by a cross-profession working group that changes each quarter. Sometimes we can take it for granted that professionals in the same...
...is to figure out how best to deliver a new or changing policy through a service so it’s useful and has value for citizens. Sometimes our job is about picking...
Deciding on a name for a new service can be tricky, especially in government. We’re not brand-driven or focused on marketing. We need to think about the words that users...
...the saying goes - it’s not dumbing down, it’s opening up. I think this is so important for developing an organisation’s potential for user-centred design. Follow Courtney and DfE Digital...
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