...is something we’re having lots of in the Department for Education (DfE) at the moment. In DfE we want to embrace change and uncertainty, to form an organisation that is...
...for Work and Pensions blog post, ‘A Design Sprint is a 5-day co-designed workshop, aimed at rapidly generating solutions to a business problem’. During the heatwave, our policy and commercial...
Picture this – you’re an aspiring teacher and you’ve been working hard on your application form. You’re busy, but organised and you want your application to be the best it...
...can be a daunting task for user researchers depending on their level of experience and the complexity of the project. To help with this, the Department for Education (DfE) user...
...hours of presenting and questioning is daunting for the service team and it’s a long time for assessors to listen and absorb complex information. On the advice of one of...
Hello. My name’s Dan and I’m a service designer at the Department for Education (DfE). I led the schools discovery – one of two initial discoveries kicked off by Mark...
...content for specialists and explaining technical terms for non-specialists. Timeframes Agree on timeframes during project setup. Allow time for discussion to understand the requirements that will impact on time frames....
...our users–LAs and families alike. By joining up we will collectively continue to make sure the service is fit for purpose for everyone involved. Subscribe to this blog. Follow Claire...
In the Department for Education’s (DfE) digital, data and technology team (DDaT), we’ve identified a need for simpler guidance on internal buying (‘procurement’) processes. Our research has shown that this...
...children, their parents, the teachers and the school staff supporting them. This was a huge challenge for the DfE and especially for the user researchers. The work had to be...
Recent Comments