Using agile methods to help parents choose the right school
...parents choose the right school or college for their child. I joined the team when we were looking to make improvements to the parent experience. We work in 2 week...
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Transformation is not a programme
...to describe programmes which are about cutting costs and improving productivity? Good for the organisation no doubt, but maybe not so good for its employees. So if the outcome of...
Applying filters consistently in DfE
Posted by:
Casey Hindle, Steve Milnes, Joe Gibb and David Homer, Posted on:
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Categories:
Accessibility, Content design, design, Service design, User-centred design
...with some of these options. For example, it can be hard for a person using a mobile device to scroll through a list of filter options accurately. Conclusion We decided...
Podcast – Think digital, act human: a diary of a successful job candidate
...User Research* about the last time he interviewed for a Civil Service role. That role was Lead User Researcher for DfE Digital and Technology. (* Tom didn’t interview for his...
How user insights helped us build a Teaching Jobs beta service
...These evidenced needs became the basis of our vision for the service, which has the following central features: a simple search for jobseekers looking for teacher vacancy listings, locally and...
Rolling out the Teaching Vacancies service
...other sources) are regions where teachers tend to look locally for teaching roles (based on regional teacher mobility data in the Teacher Analysis Compendium) are forecast to have a higher...
6 practices for user-centred civil servants
Posted by:
Janet Hughes and Emma Stace, Chief digital technology officer, Posted on:
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Categories:
Major projects, User-centred design
...make the Department for Education user-centred. This post sets out a bit more about what we mean by that, and what we’re doing about it. The Department for Education has...
Where to start if you want to start blogging
I’m responsible for making sure all our major projects are set up for successful delivery. This includes a whole range of things, like: building and refurbishing schools running big procurement...
How service ownership works in DfE
Posted by:
Rachel Hope, the Deputy Director of teacher services and teachers portfolio, Posted on:
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Categories:
Agile, Service design, User-centred design
...found it useful as a visual aid, and a useful prompt for further discussion. It’s also been a template for change: we’ve started building real services, for real users, by...
Our Lab is recruiting people to design user centred policy and services
Our Lab - now called the Education Lab - helps to design user-centred policy and services. We work with education policymakers for a short, focused period of time, usually starting...
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