...9 principles Understand all users, their needs, behaviours and pain points Design accessibly from the start Follow Gestalt laws Reduce cognitive load (how much users have to think) Support and...
...Now we’re in the process of organising these into ‘service lines’ around the needs of our identified user groups, to understand where collections of services come together to meet the...
...sixth forms, and apprenticeship training providers. We spoke to users about how they interacted with government services to identify pain points, their needs and how government services address those needs....
...of your environment (website or application) use the maths information provided use grids label layers use frames duplicate elements auto-layout Often these tips are not covered in standard tutorials. Software...
...it made you think about cybersecurity beyond the mandatory. To start thinking how can I use this to solve a problem and what does it mean in a wider context?...
...Alternate Ways to Recruit We have experimented and developed ways to recruit participants, including: Recruitment panel: In our Social Work Workforce programme, we have started to build a recruitment panel....
...the way that the students were able to take up the opportunity. In future I want to think about ways to offer this experience in a more inclusive way. How...
...work. However, when time is a factor it can be better to invite views earlier, if only to confirm that you’re heading in the right direction. Be upfront about where...
...our needs as a service team because we wanted to use experimental components from across the wider government design community to better meet our users’ needs. We had daily check-ins...
...different sectors collaborate to put the right technology in place. Like all user-centred services, it’s important to get feedback from users to keep improving the service. We’re proud of the...
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