Mental health awareness week at DfE Digital
...I have to live with it. That is why no matter how I’m feeling or what I’m going through, I try to be gentle and kind towards myself.” In a...
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Service mapping the Department for Education
...at a range of areas, such as the schools’ management information system market, cyber security and internal business services. We did this in order to find ways to increase efficiencies...
Progressing through alpha: putting user needs first
...or intervention. Following the initial alpha assessment in February, we’ve really focused on our users to make sure what we provide meets their needs, and is intuitive and simple to...
How to name a service
...to monitor how users search for guidance related to transfers in public beta. That will inform us about the mental model of our users. Tell us what you think We...
Podcast – Think digital, act human: neurodiversity is a superpower
Posted by:
Adaobi Ifeachor, Product Manager, Posted on:
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Categories:
Accessibility, culture, neurodiversity, podcast
...to flourish in their digital and technology roles. But it’s not always plain sailing – listen to them tell it like it is. They explain what ADHD, autism and dyslexia...
Mitigating sample bias in children's social care
...contacted related organisations and asked them to distribute information about our project in their own newsletters. This included: local authorities interest groups related charities education institutions To address specific gaps...
10 tips for doing hybrid meet-ups well
Posted by:
Alex Rippon, Posted on:
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Categories:
Community of Practice, culture, multidisciplinary teams
...interest or expertise, we welcome your thoughts. You can comment below or get in touch on Twitter. Follow DfE Digital and Technology and Alex on Twitter. Subscribe to this blog....
Overcoming different ways of working to improve a public service
Posted by:
Frankie Roberto and Myles Jarvis, Posted on:
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Categories:
multidisciplinary teams, Service design, user research
...service, we recently decided to tackle one of the biggest barriers facing people who wanted to train to be a teacher. This barrier was having to get 2 references before...
Useful tips from a user researcher on boosting collaboration
Posted by:
Costa Christou, Posted on:
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Categories:
Community of Practice, culture, professions, user research
...big difference For future playbacks, we could perhaps focus on the 'need to know' points. For example, promoting the playback as ‘the top 3 to 5 ‘need-to-know’ insights from this...
What a year: 2020 in review
Posted by:
Emma Stace, Chief digital technology officer, Posted on:
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Categories:
culture, race, recruitment, Schools, service ownership
...been able to respond so effectively is also thanks to the investment we put into building our in-house digital and technology expertise over previous years. When we are faced by...
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