...adapting the impact mapping tool, we were able to carve out space to delve deeper into users' needs. Exploring their motivations in more detail has meant we can align their...
...or intervention. Following the initial alpha assessment in February, we’ve really focused on our users to make sure what we provide meets their needs, and is intuitive and simple to...
...roles. Here she shares her advice on how to get to the interview stage - and offers a unique perspective as a panel member. Let us know what you think....
...I have to live with it. That is why no matter how I’m feeling or what I’m going through, I try to be gentle and kind towards myself.” In a...
...We’ve already blogged about the open design sessions we ran to explain how the application process differs in the Civil Service to other sectors. In this post we share more...
...at a range of areas, such as the schools’ management information system market, cyber security and internal business services. We did this in order to find ways to increase efficiencies...
...to monitor how users search for guidance related to transfers in public beta. That will inform us about the mental model of our users. Tell us what you think We...
...to flourish in their digital and technology roles. But it’s not always plain sailing – listen to them tell it like it is. They explain what ADHD, autism and dyslexia...
...with gatekeepers to align with their procedures Explain to gatekeepers what’s in it for the people you’re trying to reach Consider what’s in it for the gatekeepers and plan to...
...contacted related organisations and asked them to distribute information about our project in their own newsletters. This included: local authorities interest groups related charities education institutions To address specific gaps...
Recent Comments