Progressing through alpha: putting user needs first
My name is Juliet Blomfield and I’m the content and communications manager for the data exchange project at the Department for Education (DfE). The data exchange project aims to: make...
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Mental health and the value of networks
...network is a safe forum for colleagues with fertility issues to connect with each other, share experiences and useful resources, and to ask questions. Crucially we promote awareness of fertility...
What we're doing to support Black colleagues and address racism
"_DSF7739" by joaodanielper is licensed under CC BY-NC-SA 2.0 I am a British woman born to Bangladeshi students in Birmingham. It is easy for me to empathise with the struggle...
Breaking down the language barrier
Posted by:
Courtney Brightwell, head of insight and service design, Posted on:
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Categories:
Agile, design
...the saying goes - it’s not dumbing down, it’s opening up. I think this is so important for developing an organisation’s potential for user-centred design. Follow Courtney and DfE Digital...
What I learnt leading empowered teams at scale in Teacher Services
Posted by:
Pete Ward, Head of Teacher Services, Posted on:
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Categories:
culture, design, Major projects, multidisciplinary teams, service ownership, strategy, Teaching Vacancies
...the journey for teachers across their careers. We're also changing our role in DfE. You can see our service line here. We’ve achieved a lot. As I leave the department,...
Digital education platforms and how they’re helping schools
Posted by:
Selena Brown, Posted on:
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Categories:
Major projects, Schools, software and services, User-centred design
...they are so much more than just a school website. Funding is available for schools to help them get set up on one of two platforms, either G Suite for...
How to name a service
Deciding on a name for a new service can be tricky, especially in government. We’re not brand-driven or focused on marketing. We need to think about the words that users...
Mental health awareness week at DfE Digital
...plans to train 100 more). The Charity for Civil Servants offer a range of services for when times are tough. We have a wellbeing network and a counselling service that...
Making a game to understand post-16 choice behaviour
...as with groups where they didn’t) The process of going through the game is a useful exercise for students aged 16 who are thinking about their choices - it forces...
Working together on user research
Posted by:
Orla O'Neill, Posted on:
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Categories:
Collaboration, technology, user research, User-centred design
Image of palms facing upwards in a circle As a Fast Streamer, I spent six months at the Department for Education (DfE) working as a user researcher on our internal...
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