Where to start if you want to start blogging
...and more recently in New South Wales, Australia Weeknotes There’s a community of people who write weekly blogposts about what they’ve been up to and what they’ve learned, helpfully collated...
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Doing user research for service line mapping, at speed
Posted by:
Magda Bober, User-centred design lab, Posted on:
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Categories:
Service design, user research, User-centred design
...on the south coast of England around Chichester and Worthing. This was before the first COVID-19 lockdown, so we could still do user research in the traditional way - something...
How we're creating a national teacher vacancy service
...and filled. We think we can meet this goal by: Providing a free publishing channel to schools to reduce the cost of recruitment to schools Improving the quality of vacancy...
How user insights helped us build a Teaching Jobs beta service
...nationally a simple interface that lets schools publish listings for free a machine-readable view of the same vacancy listings data: we are adopting open standards for vacancy publishing through the...
What we learned on the schools discovery
...for free school meals. We found many success stories – such as one school’s status turning from ‘needs improvement’ to one of the top 10% of schools in the country....
Making the 'Apply for teacher training' service accessible from start
Posted by:
'Becoming a teacher' team, Posted on:
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Categories:
Accessibility, digital inclusion, Service design, user research
...continually review the service. We carried out automated accessibility testing – we do this every time we release new code or features. We run manual accessibility testing with the Disability...
Being open about our design community and how we recruit
Posted by:
Jaskiran Kang, Head of Design, Posted on:
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Categories:
Careers, Community of Practice, design, recruitment
...assumptions you’ll meet real users with real needs tell a story like a maths equation–show your workings out you don’t need to be able to code but it helps you...
Mastering design iterations: The power of documentation
Posted by:
Laura Sanchez, Posted on:
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Categories:
Collaboration, Content design, Service design, software and services, technology, user research, User-centred design
...you prefer using spreadsheets, Lucid boards, a plain document, Figma, Jira, or even including it as a page on the code prototype, the key is to select a method that...
Introducing the DfE Plain Language standard
Posted by:
Kerry Lyons, Steve Milnes and Sarah Stewart, Senior Content Designer, Posted on:
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Categories:
Accessibility, Content design, Plain Language Standard, technology
...for example, Tech Code of Practice (TCoP), which support service delivery. The scope of our standard could be a minimal viable standard to support raising the quality of services. Scoped...
Mitigating sample bias in children's social care
...and their Neurodivergent Social Workers Special Interest Group. We asked them to share information about our project with their network. We used a free mapping tool to visualise the geographical...
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