...people in schools. The research told us that we should not underestimate the size of the challenge to get school staff to stop using one process and switch to another....
...want to share my experience of getting feedback in case it helps others who may struggle when applying for roles in the Civil Service. Get feedback from people in other...
...is for users to find information within a structure. This meant we could track the journey users took to find pieces of information. This was combined with remote interviews, and...
...and use these to inform their work. It’s hard to fix the plane when it’s flying We weren’t starting from scratch. We had a busy service we needed to maintain...
...It's not. Bill Sharpe, in 'Patterning of Hope', says, ‘We suffer from an attempt to know our way into a future instead of live our way’. Transformation is about each...
...to further experiments around how to increase conversion in this part of the journey. Our Principal Technical Architect led on improving how we track people as they interact with our...
...a chance to look at cybersecurity in a different and more interactive way. Anyone who has done an escape room before will know exactly what to expect. As you walk...
...at supporting them to achieve their goals. Here are some of the services we run and things we do in our teams. Our Get into Teaching Service inspires and supports...
...the vital things listed above we need to change how we organise ourselves to inspire our people to do – and deliver – brilliant things. Increasingly we'll work in long-lived,...
...in aligning our approach with best practices and legal standards. They were instrumental in developing learning and training tools in the department, working with digital teams in understanding accessibility requirements,...
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