Codespaces – a content designer’s best friend
...up to date information. Our job is to provide useful content for aspiring teachers - supporting them on their journey into the classroom. This could be information on funding, teaching...
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Making the service assessment process easier and more consistent
Posted by:
Kerry Lyons, Andy Jones, Jake Lloyd and Mike Dunn, Posted on:
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Categories:
Assurance, Collaboration, Cross-government, service assessments, Service standard, user research, User-centred design
...changes to service assessments from CDDO and incorporated them into the service and supporting guidance. The aim of which is to provide a clear, consistent experience for everyone involved in...
Being open about our design community and how we recruit
Posted by:
Jaskiran Kang, Head of Design, Posted on:
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Categories:
Careers, Community of Practice, design, recruitment
...you’d like to ask a question about how we work, the services we design, our culture, or applying for future roles, please get in touch on Twitter or through Linkedin....
What we learned on the schools discovery
...Now we’re in the process of organising these into ‘service lines’ around the needs of our identified user groups, to understand where collections of services come together to meet the...
Using research crits to improve our work
...year we’re looking for new ways to improve how we share our research and skills with each other. If you have any ideas to share, get in touch at ella.beaumont@education.gov.uk....
Making the most of design histories
Posted by:
Rob Dale, Posted on:
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Categories:
Content design, design, Service design, User-centred design
...write design histories Working in the open in this way helps our team to apply the service standard and: keep everyone informed and gain wider input assist new team members...
The benefits of working in DfE Digital and Technology
Posted on:
...Service and within DfE to support an employee’s professional and personal development. We offer 5 days paid leave a year for this type of learning. Routes into leadership positions To...
Digital education platforms and how they’re helping schools
Posted by:
Selena Brown, Posted on:
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Categories:
Major projects, Schools, software and services, User-centred design
...the name we give to a set of tools and technologies that together enable pupils to learn online in virtual classrooms. Digital education platforms are purpose-built for remote learning and...
Using evidence to build a roadmap, plus a 10-step guide
Posted by:
Jen Staves, Head of Content Design, Posted on:
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Categories:
Community of Practice, Content design
...reminders. Dig deeper into the data Google will give you top-line results, but if you pull the raw data into Excel or Sheets you can really start to get to...
What a service line is and why we mapped them in DfE
Posted by:
Magda Bober, User-centred design lab, Posted on:
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Categories:
service ownership, software and services
A zoomed out screen shot of service lines to show complexity In 2013 the Ministry of Justice mapped the Civil claims service to get a view of how users experienced...
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