The challenges of doing research with internal users
DfE internal research working group The internal research working group In 2025, a group of Department for Education user researchers formed a working group to find better ways to approach...
DfE internal research working group The internal research working group In 2025, a group of Department for Education user researchers formed a working group to find better ways to approach...
...our users–LAs and families alike. By joining up we will collectively continue to make sure the service is fit for purpose for everyone involved. Subscribe to this blog. Follow Claire...
In the Department for Education’s (DfE) digital, data and technology team (DDaT), we’ve identified a need for simpler guidance on internal buying (‘procurement’) processes. Our research has shown that this...
...to reflect improvements for how training would be funded and tracked in line with new commercial contracts for training providers. This meant half of the team had to focus on...
All publicly-funded schools in England can now use the new Teaching Vacancies service to list teaching roles free of charge. It's a job search tool for people looking for their...
...is to provide enhanced induction support for people entering the social work profession. One of the populations we researched with were newly qualified social workers. We were particularly interested in...
...community leads and heads of profession, on how to get the best out of these sessions. 1 Tailor the format and content to accommodate your audience’s needs (for example, more...
As the number of DfE services grow, so does the need for clear DfE specific guidance for our service teams to help them build great public services. To meet this...
Caption: The User Centred Design community meet-ups are run by a cross-profession working group that changes each quarter. Sometimes we can take it for granted that professionals in the same...
...forward. This role is for someone who can work really well with financial, commercial and business colleagues to solve the root causes of problems such as short-term funding and lack...
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