Making a game to understand post-16 choice behaviour
...would be in schools and research labs. But we needed a way to control a complex set of variables. We needed to: Manage the number of options so we could...
Using agile methods to help parents choose the right school
...it mean to be part of an agile team? Put simply, it means spending a lot of time talking to and observing users of our service to find out what...
How we're creating a national teacher vacancy service
What do NHS professionals and civil servants have but teachers don’t? One thing is a single jobs website to search for new roles. While there are a number of large...
What we learned on the schools discovery
...Now we’re in the process of organising these into ‘service lines’ around the needs of our identified user groups, to understand where collections of services come together to meet the...
Progressing through alpha: putting user needs first
...user needs To make sure we build services that are simple and intuitive, we have done a lot of user research. We have identified a number of user needs and...
Service mapping the Department for Education
...this, we could then re-categorise them into ‘service lines’. Service lines are a way of grouping services around user needs. Service lines are a powerful transformation tool because they help...
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