education

What the DfE Digital team is for

Posted by: Emma Stace, Chief Digital Officer, Posted on: 22 November 2018 - Categories: Service design, User-centred design

Emma Stace, the DfE's Chief Digital Officer, talks about how we're helping the DfE change how it does things and become user-centred.

Service mapping the Department for Education

Posted by: Darius Pocha, Posted on: 6 September 2017 - Categories: Service design

The Department for Education (DfE) runs over 400 digital services that reach into every corner of education. I recently led a service mapping discovery to understand this complex and important landscape. Our job was to look across the education sector and …