When working on content-heavy services like our Early years child development training and Support for social workers, it’s crucial to agree on and document a workflow. This is because: For guidance, refer to reviewing and approving content and user-centred design …
“White male, 43 years old” said the AI voice as I had a camera pointed at me. In this case AI hasn’t quite got it right yet. But to give you a clue, let’s just say I was very happy …
Teacher Services is one of DfE’s largest digital portfolios. We have long-lived service teams that are empowered to decide how to achieve their objectives. We’ve grown quickly and have been changing how we work together as we scale. We’re moving from building great services as individual teams, to making decisions about the journey for teachers across their careers.
Even if you don’t know it yet, accessibility matters to you personally. In this post Marian Avery explains why, and talks about how to organise an accessibility scavenger hunt to help build empathy.
We wanted to make it easier to keep the Get Into Teaching website up to date. So we’ve changed the technology we use to upload content. Content Designer, Ellie Nodder, explains.
In this post, Interaction Designer, Rinto Cyriac, explains how to name a service. He describes the do’s and don’ts of choosing a name, and how his team decided on ‘Manage an academy transfer’.
In this festive bonus episode, Shaf Gunton talks to Adaobi Ifeachor about her role as a programme delivery manager in the Get help with technology service. She has advice for people interested in joining this digital profession, and tells us why she set up an engineering academy in Scarborough.
How did the critical Get help with technology service come about? Rachel Hope, Deputy director for Teacher services, and Shaf Gunton, Programme delivery manager, talk to Adaobi Ifeachor about the complexities and obstacles they faced and what's next for this essential service.
What does it mean to be a Black digital and technology expert in government? Adaobi Ifeachor speaks to Virginia Brown, a Black Content Design Lead, Courtney Allen, a Black Associate Product Manager and Keisha Herbert, a Black Senior User Researcher, to learn about their journeys into the Civil Service.
Emma Stace - chief digital and technology officer - gives her personal view on mental health during covid, and the conversations she's had about race in the past year. She also explains what service ownership and user-centred deign lab are and how these ways of working make such a difference.
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