Work experience in the Department for Education
...this department to any student who doesn't know what they want to do, or for valuable experience in a new field. Either way, this is a broad and favourable experience...
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Making it easier for schools to choose supply teachers
Posted by:
Courtney Brightwell, head of insight and service design, Posted on:
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Categories:
design, Schools
...that many schools find using frameworks a confusing process. So we arranged a design sprint to explore how we can help schools get better value for the money they spend...
What we're doing to support Black colleagues and address racism
...career and sound problematic, just by speaking up. Jobs are being cut, as it is. I have to choose between my career and representing my own people - that’s an...
How we use Slack to respond to service incidents
...the site and when it eventually comes back online it’s too late, the evening has disappeared and you’re now forced to rush your application. So, what happened? This message means...
Content workflow tips
...content for specialists and explaining technical terms for non-specialists. Timeframes Agree on timeframes during project setup. Allow time for discussion to understand the requirements that will impact on time frames....
A fresh approach to service assessments
Posted by:
Reema Fardous, Posted on:
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Categories:
service assessments, Service design, service ownership, software and services
...what the policy team would need to do in that time. What we learned Four 1-hour sessions are better than half a day Both assessors and the service team have...
Creating 3 principles of informed consent for user research
Posted by:
DfE User research informed consent group, Posted on:
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Categories:
Accessibility, Collaboration, Community of Practice, Cross-government, digital inclusion, neurodiversity, user research, User-centred design
...research. We make sure people can give informed consent in ways that work for them. We check that people understand what they are consenting to and are happy to take...
Digital education platforms and how they’re helping schools
Posted by:
Selena Brown, Posted on:
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Categories:
Major projects, Schools, software and services, User-centred design
...the name we give to a set of tools and technologies that together enable pupils to learn online in virtual classrooms. Digital education platforms are purpose-built for remote learning and...
Why we built the new Teaching Vacancies service
Posted by:
Selena Brown, Posted on:
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Categories:
Service design, Teaching Vacancies, User-centred design
All publicly-funded schools in England can now use the new Teaching Vacancies service to list teaching roles free of charge. It's a job search tool for people looking for their...
Partnering with local authorities to design family hubs
Posted by:
Claire Folan, product manager for family hubs, Posted on:
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Categories:
multidisciplinary teams, Service design, User-centred design
...of our 2 main user groups. We wanted LAs to use family hubs to give out information about various groups, classes and activities that run in their local area. For...
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