Doing user research for service line mapping, at speed

...quickly so it could feed into policy developments that were underway. Our findings would provide an overview of the system for policy teams working on the ‘Skills for Jobs’ white...
...quickly so it could feed into policy developments that were underway. Our findings would provide an overview of the system for policy teams working on the ‘Skills for Jobs’ white...
...that was free, where all of the vacancies were. And that’s not very ambitious, but believe me, school leaders will think that’s a miracle.” Usability testing of the prototypes Get...
...What I learnt was that it came across as complaining. The exact opposite of what I was trying to do! What I was trying to explain was a good thing,...
...of social work practice, leading to better outcomes for the children and families we serve. On the SWIP digital team, we’re designing a digital service that will support the delivery...
...team-level changes that had real impact. For example, advocating to adopt Figma for sharing designs with the wider team. In any government department, alignment can be challenging at the best...
...but that is what it would be like to use your service for a blind user. The importance of accessibility cannot be understated. Accessible content means everyone in society is...
...act on what they understand The standard incorporates our ways of working and best practise for user-centred design in government. It should not create any more work for content designers,...
...it’s clear there is a need for a product like this in other departments. As we work in the open, the code for the product is freely available to use...
...What is desk research? Desk research is a way of finding information out about your users without talking to them Desk research can take the form of: Website analytics and...
...this department to any student who doesn't know what they want to do, or for valuable experience in a new field. Either way, this is a broad and favourable experience...
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