Work experience in the Department for Education
...for anyone. I am incredibly grateful for the opportunity - I have gained so much from this, and it has motivated me to pursue a creative career and to be...
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Making it easier for schools to choose supply teachers
Posted by:
Courtney Brightwell, head of insight and service design, Posted on:
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Categories:
design, Schools
...that many schools find using frameworks a confusing process. So we arranged a design sprint to explore how we can help schools get better value for the money they spend...
What we're doing to support Black colleagues and address racism
...our recruitment process In the DfE Digital Recruitment team we now have an acute focus on race. We're exploring how to better support Black colleagues to get promotions in DfE....
How we use Slack to respond to service incidents
Picture this – you’re an aspiring teacher and you’ve been working hard on your application form. You’re busy, but organised and you want your application to be the best it...
Content workflow tips
...content for specialists and explaining technical terms for non-specialists. Timeframes Agree on timeframes during project setup. Allow time for discussion to understand the requirements that will impact on time frames....
A fresh approach to service assessments
Posted by:
Reema Fardous, Posted on:
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Categories:
service assessments, Service design, service ownership, software and services
...hours of presenting and questioning is daunting for the service team and it’s a long time for assessors to listen and absorb complex information. On the advice of one of...
Creating 3 principles of informed consent for user research
Posted by:
DfE User research informed consent group, Posted on:
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Categories:
Accessibility, Collaboration, Community of Practice, Cross-government, digital inclusion, neurodiversity, user research, User-centred design
...can be a daunting task for user researchers depending on their level of experience and the complexity of the project. To help with this, the Department for Education (DfE) user...
Digital education platforms and how they’re helping schools
Posted by:
Selena Brown, Posted on:
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Categories:
Major projects, Schools, software and services, User-centred design
...they are so much more than just a school website. Funding is available for schools to help them get set up on one of two platforms, either G Suite for...
Partnering with local authorities to design family hubs
Posted by:
Claire Folan, product manager for family hubs, Posted on:
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Categories:
multidisciplinary teams, Service design, User-centred design
...and how we would work together. There were differences between how LAs worked and how we did. Each LA has its own way of working, its own level of formality....
Using pair writing to improve internal guidance
In the Department for Education’s (DfE) digital, data and technology team (DDaT), we’ve identified a need for simpler guidance on internal buying (‘procurement’) processes. Our research has shown that this...
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