Introducing the User Centred Design Lab

My name is Kate and I head up the ‘User Centred Design Lab’, a new team based in the South East and South London region at the Department for Education...
My name is Kate and I head up the ‘User Centred Design Lab’, a new team based in the South East and South London region at the Department for Education...
...for schools and pupils as well as trialling tests for 2020 and 2021 working with a new supplier that will operate the tests on our behalf from 2020 developing the...
...when we talked to the analyst with learning difficulties, we learned that some people are unprepared for a link or button to lead to a new tab, and this can...
...support me, but don’t do it for me.” I spent weeks writing that guidance, and at the end found myself facing a new problem: how to share it with the...
...‘vertical camp fires’.) Use different channels to communicate In DfE Digital, good visual design is important. Professionally designed posters have helped them build credibility, especially when the team was new...
...subjects, sociology, which I thoroughly enjoy. Many sessions we had, including user research, related to a lot of the content I already knew, helping to develop my skills even further....
We’ve been designing and building a new service to make it easier for schools and education providers to get funding so that teachers can mentor trainees. We knew we were...
...thought of the session. All the participants who responded: found the exercise very useful and relevant to their work learnt something new would recommend the scavenger hunt to other colleagues...
...example, we learned how to promote the service offline, using face-face support groups or newsletters. This means more families are now aware of the help that is on offer to...
...spend more time correcting new errors and queries once they load the data into DfE systems. Local authorities Our research enabled us to better understand the LA role in the...
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