Codespaces – a content designer’s best friend
...in the Markdown code, which means we can’t review our changes. This means that it’s harder to check that the content we’re uploading onto the website looks right - and...
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Making the service assessment process easier and more consistent
Posted by:
Kerry Lyons, Andy Jones, Jake Lloyd and Mike Dunn, Posted on:
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Categories:
Assurance, Collaboration, Cross-government, service assessments, Service standard, user research, User-centred design
...user journey in the service. What we've done We worked with the service assessment team in DfE, to understand the assessment journey from teams understanding what they need, through to...
Learning from Accessibility Experts: A Day at the DfE Lab
Posted by:
Claire McShane and Sreemoye Roy Chowdhury, Posted on:
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Categories:
Accessibility, design, Service design, user research
...that advocacy and awareness are key to changing this mindset: “Having people with actual lived experience that can demonstrate the way that they interact with digital content, can be really...
Learning how to be anti-racist in our recruitment
Posted by:
Katie Pether, Digital recruitment lead, Posted on:
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Categories:
Careers, culture, equity, race, recruitment
...tell us if we come across as the kind of employer that people want to work for tell us what we’re doing right and what is not working We want...
Making the 'Apply for teacher training' service accessible from start
Posted by:
'Becoming a teacher' team, Posted on:
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Categories:
Accessibility, digital inclusion, Service design, user research
...in the paragraph.” We knew from our research with neurodivergent candidates that we needed to divide the application form into manageable tasks that users can complete in their own time....
Being open about our design community and how we recruit
Posted by:
Jaskiran Kang, Head of Design, Posted on:
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Categories:
Careers, Community of Practice, design, recruitment
...for people with the right skills and approach who want to grow and develop. And we are looking for people from a range of backgrounds. What is an open session?...
Making use of the Department for Education accessibility experience lab in Sheffield
Posted by:
Bunsi Shah and Rick Garnett, Posted on:
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Categories:
Accessibility, culture, design, User-centred design
...download a screen reader? Would you examine your code to ensure it has alt tags on images? Or would you just turn off your monitor? Probably not that last one,...
Mastering design iterations: The power of documentation
Posted by:
Laura Sanchez, Posted on:
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Categories:
Collaboration, Content design, Service design, software and services, technology, user research, User-centred design
...members, and other unwanted consequences. That’s why documenting design iterations isn’t just good practice, it’s essential. By keeping records of the changes and their context, you: ensure that everyone on...
Introducing the DfE Plain Language standard
Posted by:
Kerry Lyons, Steve Milnes and Sarah Stewart, Senior Content Designer, Posted on:
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Categories:
Accessibility, Content design, Plain Language Standard, technology
In digital, data, and technology in DfE, we’ve published a Plain Language standard. The Plain Language standard ensures that users can: find the information they need understand what they find ...
How we’re providing real-time accessibility statements and issue management
Posted by:
Andy Jones, Jake Lloyd, Kerry Lyons and Adam Dumbell, Posted on:
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Categories:
Accessibility, Cross-government, design
...objectives We set ourselves the task of creating a service that could manage accessibility statements and issues centrally. In January 2024, we recruited a senior accessibility specialist who guided us...
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