Codespaces – a content designer’s best friend
...in the best format for the user. So we end up wasting time checking and re-doing our work. This is where Codespaces comes in. Codespaces - a content designer’s best...
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DfE's digital and technology strategy
Posted by:
Emma Stace, Chief digital technology officer, Posted on:
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Categories:
Agile, Careers, Community of Practice, multidisciplinary teams, strategy
...of different decision-making ‘gates’. A gate for security, a gate for architecture, a gate for visual design. Now, we’re taking an iterative, multidisciplinary approach – minimising the number of internal...
Making the 'Apply for teacher training' service accessible from start
Posted by:
'Becoming a teacher' team, Posted on:
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Categories:
Accessibility, digital inclusion, Service design, user research
...things easier for a range of users. For example, one candidate in a low connectivity environment told us that using digital services is slow and for her full of uncertainty...
Using evidence to build a roadmap, plus a 10-step guide
Posted by:
Jen Staves, Head of Content Design, Posted on:
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Categories:
Community of Practice, Content design
...like to run something like this, here's how. Start with any frameworks you have I started with the DDaT capability framework for content designers. Co-design it with your community Run...
Overcoming different ways of working to improve a public service
Posted by:
Frankie Roberto and Myles Jarvis, Posted on:
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Categories:
multidisciplinary teams, Service design, user research
...go to ask for a reference, for example, they may have been caring for a child for several years The requirement for 2 references was a longstanding policy going back...
Doing user research for service line mapping, at speed
Posted by:
Magda Bober, User-centred design lab, Posted on:
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Categories:
Service design, user research, User-centred design
...quickly so it could feed into policy developments that were underway. Our findings would provide an overview of the system for policy teams working on the ‘Skills for Jobs’ white...
Working across teams to streamline services for learners
Posted by:
Future Systems Unit, Skills Journey Directorate, Posted on:
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Categories:
design, multidisciplinary teams, policy, software development, strategy
...new website called Skills for Careers. The website is the culmination of great multi-disciplinary working. Together we're paving the way for future collaboration and innovation. The website gives a simple,...
Using feedback to develop and progress
Posted by:
Stephen Milnes, Content Designer, Posted on:
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Categories:
Careers, Content design, culture, recruitment
...civil service now. Applying for roles, and initial disappointment Applying for roles in the Civil Service is hard. I’d tried for senior content designer roles in the civil service in...
Useful tips from a user researcher on boosting collaboration
Posted by:
Costa Christou, Posted on:
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Categories:
Community of Practice, culture, professions, user research
...being easier for guests and contractors to access for collaboration purposes. 24-hour cut off for design comments Although there were lots of us trying to capture and respond to over...
Learning how to be anti-racist in our recruitment
Posted by:
Katie Pether, Digital recruitment lead, Posted on:
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Categories:
Careers, culture, equity, race, recruitment
...Understanding what it’s like for ethnic minority people on interview panels We are committed to diverse interview panels as a way of challenging affinity bias and to ensure diversity of...
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