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...of the Department for Education (DfE). We build trusted, user-centred, joined-up, policies and services. These services use modern, best-in-class technology and data to provide better outcomes in the education, training...
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Why we use plain English
...readers saw blog posts as a window into government. They could read about how teams worked, how they did user research, the thinking behind their designs, and how they approached...
More usability means more diversity - the 'Apply for teacher training' service is live
...our approach to teacher recruitment and retention. In this post I’ll explain how being user centred will widen the range of people who choose to ‘Apply for teacher training’. Applying...
Black lives are at stake - here's what you can do to help
...freedoms. We have much less access to our family and friends. Constraints have been put on our ability to work. Many now have to do constant childcare. And there’s the...
Doing user research for service line mapping, at speed
Posted by:
Magda Bober, User-centred design lab, Posted on:
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Categories:
Service design, user research, User-centred design
...hard to know where to start. In this post I'll describe the user research approach we took to mapping the further education sector. First we chunked it up. We took...
Using pair writing to improve internal guidance
...means it’s hard to absorb. So there’s a need to make things clearer, especially to remove ambiguity around the things digital delivery teams need to do to comply with the...
What the DfE Digital team is for
Posted by:
Emma Stace, Chief digital technology officer, Posted on:
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Categories:
Service design, User-centred design
...has been on policy. But that focus is shifting. We’re starting to design and run services that meet user needs. Technology and websites are tools we can use to help...
Putting people at the heart of policymaking
...might be to proceed further, perhaps by building a prototype. It might be to halt the work. Or it might be to suggest another research programme to investigate things that...
Podcast – Think digital, act human: the Get help with technology service
Posted by:
Adaobi Ifeachor, Product Manager, Posted on:
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Categories:
podcast, Schools, Service design, service ownership, software and services, technology, User-centred design
...platforms, and training for schools 15:10 bringing policy teams and delivery teams together to get better results 22:03 the experts in the multi-disciplinary teams 25:15 Rachel trailblazing the DfE service...
About DfE Digital, Data and Technology
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Categories:
...in touch. We’re on Twitter @DfE_DigitalTech Read our comments and moderation policy. Subscribe to the blog for updates. Read our comments and moderation policy. Subscribe to the blog for updates....
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