How we use Slack to respond to service incidents
...code to be well tested, open source and well-documented. It was important to us that we applied these principles to building the bot too. We were keen to build the...
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Codespaces – a content designer’s best friend
...my developer friends, so it’s harder to spot mistakes. Codespaces makes it easier for me to do this. Advantages of using Codespaces Here are some more benefits of using Codespaces....
Learning how to be anti-racist in our recruitment
Posted by:
Katie Pether, Digital recruitment lead, Posted on:
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Categories:
Careers, culture, equity, race, recruitment
...lockdown, we did lots of community events including: Code Untapped Hackathon Silicon Milk Roundabout Service Design in Government UX Playground We now need to find more creative ways to step...
Making the 'Apply for teacher training' service accessible from start
Posted by:
'Becoming a teacher' team, Posted on:
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Categories:
Accessibility, digital inclusion, Service design, user research
...continually review the service. We carried out automated accessibility testing – we do this every time we release new code or features. We run manual accessibility testing with the Disability...
Being open about our design community and how we recruit
Posted by:
Jaskiran Kang, Head of Design, Posted on:
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Categories:
Careers, Community of Practice, design, recruitment
...assumptions you’ll meet real users with real needs tell a story like a maths equation–show your workings out you don’t need to be able to code but it helps you...
Mastering design iterations: The power of documentation
Posted by:
Laura Sanchez, Posted on:
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Categories:
Collaboration, Content design, Service design, software and services, technology, user research, User-centred design
...you prefer using spreadsheets, Lucid boards, a plain document, Figma, Jira, or even including it as a page on the code prototype, the key is to select a method that...
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