...exercises and managing contracts introducing new qualifications reforming children’s social care setting up new regulators and arm’s length bodies building and running new digital services As part of this work,...
...in the best format for the user. So we end up wasting time checking and re-doing our work. This is where Codespaces comes in. Codespaces - a content designer’s best...
...sheet (.pdf) or save this page for the future. Desk research without an existing service Existing UR About users of DfE services for schools user insights library #user_research Slack...
...clearer picture of what works and what does not. The best research happens directly with users Most of our team are new to agile ways of working and user-centred design....
...the designs evolve, it’s easy to lose track of the rationale behind the choices we make. This lack of documentation often leads to confusion, misalignment, challenges in onboarding new team...
...We wanted to improve this, so we could respond more effectively and provide our users with a better experience. We knew the process needed to: be easy and accessible, so...
...when we’re designing and operating digital services where user-centred design is the norm. All of us need to be involved. A shared understanding of 'being user-centred' But 'being user-centred' is...
...a research operations team. The impact of coronavirus on user research As lockdown began we acted fast. We knew our user research would inform the department’s response to coronavirus. We...
...We work with user researchers to help process and analyse research, which informs user stories. These are informal descriptions of features from the perspective of an end user, such as...
...users in their schools, colleagues or code clubs is something we’re very keen to do. Similarly we’d like to host our own code clubs, communities and groups here at our...
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