Using agile methods to help parents choose the right school
...sprints in which we continually iterate and improve the usability, look and feel and content of the service. User research told us that parents, one of our main user groups,...
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Why we use plain English
...to make end-to-end services that work well for the user and the best way of doing this is to work in multidisciplinary teams. Typically in these teams there's a rich...
How to interview people online
Posted by:
Katie Pether, Digital recruitment lead, Posted on:
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Categories:
Accessibility, culture, recruitment
...buildings are now closed so we’re letting our new starters work on their own device instead of having to collect one issued by DfE. Move inductions online To familiarise new...
What we learned on the schools discovery
...face in the current system. From that, identify opportunities for digital transformation. Emerging themes From our work, we’ve identified key themes and within each theme, a set of user needs....
Rolling out the Teaching Vacancies service
...can find out when your headteacher will be invited to start listing vacancies on the new site a jobseeker: you can find out when teaching roles will be listed in...
Service mapping the Department for Education
...to understand their needs. We ran a survey with 200 employers, and held workshops and had conversations with over 100 colleagues across the DfE family. In addition to the user...
Writing content at speed
...For instance, ask: policy colleagues to add comments and tell you if something is wrong user researchers to tell you if there are user needs that you have not met...
We're hiring
In DfE Digital, Data and Technology (DDaT) we’re looking for people to help us build excellent user-centred services. Our work supports people on the frontline working in schools, colleges, universities,...
Top tips on service ownership
Posted by:
Rachel Hope, the Deputy Director of teacher services and teachers portfolio, Posted on:
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Categories:
Community of Practice, service ownership
...beta service. They get a good understanding of users and their current challenges, before spending time designing change for the future. This could be radical policy change or creating new...
Why we’re stopping the head of digital role 1 year on
Posted by:
James Reeve, Head of Digital, Posted on:
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Categories:
Community of Practice, professions, Schools
A year ago, I wrote a blog post saying that we were introducing a new ‘head of digital’ role at the Department for Education (DfE) to: work in the right...
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