...whose jobs are most at risk from automation to learn new skills and get better jobs. We developed prototypes to test our ideas and assumptions with our users. And we...
...through the service. We’re immensely proud of this work. It means we can try out new policy areas around incentives for specific groups of users as well as creating a...
As product manager for the new Teaching Jobs service, I need to ensure that the service my digital team is developing is based on demonstrated user needs. Since my last...
...team after each round of user research. These describe what our users (new teachers and their mentors) need from the service in order for it to change their behaviours. By...
...our users and professionals in DfE (Department for Education). Our products and services cross over with those offered by local councils and different user groups. That’s why we have several...
...agencies (organisations that assess how well each apprentice has done in their learning) So many different users. So many varied user needs. So many different services required. To deal with...
...and creativity. Finding out what our users outside our organisation think Soon we’ll be running user research sessions with people in Black, Asian and minority ethnic communities (with little or...
...explain clearly what the service actually did. So we needed a new and meaningful name that was self explanatory for new and experienced delivery officers managing academy transfers. User research...
...DfE with digital delivery, with user research, with modern ways of working, with new ways of handling, storing and accessing data. We’re changing how the department does things, to be...
...as understanding user needs, iterating and working in the open. At DfE, service designers and user researchers are often embedded within policy teams. These digital professionals work side by side...
Recent Comments