...Understanding what it’s like for ethnic minority people on interview panels We are committed to diverse interview panels as a way of challenging affinity bias and to ensure diversity of...
...for Work and Pensions blog post, ‘A Design Sprint is a 5-day co-designed workshop, aimed at rapidly generating solutions to a business problem’. During the heatwave, our policy and commercial...
...help adults and children reach their full potential we design and deliver brilliant services for them. Many of our users have an ongoing relationship with DfE that can last for...
...is something we’re having lots of in the Department for Education (DfE) at the moment. In DfE we want to embrace change and uncertainty, to form an organisation that is...
...you find will function as a good starting point for further research. It will also help you create a focus for hypothesis and questions to ask during user research. ...
...for anyone. I am incredibly grateful for the opportunity - I have gained so much from this, and it has motivated me to pursue a creative career and to be...
...hours of presenting and questioning is daunting for the service team and it’s a long time for assessors to listen and absorb complex information. On the advice of one of...
...children, their parents, the teachers and the school staff supporting them. This was a huge challenge for the DfE and especially for the user researchers. The work had to be...
...our users–LAs and families alike. By joining up we will collectively continue to make sure the service is fit for purpose for everyone involved. Subscribe to this blog. Follow Claire...
...community leads and heads of profession, on how to get the best out of these sessions. 1 Tailor the format and content to accommodate your audience’s needs (for example, more...
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