No matter which software you use for your role, there is every likelihood that you might not be using it in the most efficient way. This is not a criticism. We are all human and generally when we find a …
Our family hubs digital project is complex - we knew we would need sustained involvement. The DfE’s family hubs digital team are developing services to help families and the local authority professionals who work with them. As local authorities open …
Desk research can help you find your bearings at the start of a project. Finding information about your users’ habits and priorities will give you a good basis to work from when user research begins. In some cases, you may …
Working in a multi-disciplinary team is important to deliver great services. Equally, it is important to make time for community. There are lots of ways we work in collaboration with our users and professionals in DfE (Department for Education). Our …
This post explains how digital and policy teams are collaborating to deliver on an ambitious mission to support citizens through a smooth skills and careers journey.
Teacher Services is one of DfE’s largest digital portfolios. We have long-lived service teams that are empowered to decide how to achieve their objectives. We’ve grown quickly and have been changing how we work together as we scale. We’re moving from building great services as individual teams, to making decisions about the journey for teachers across their careers.
In this post, senior content designer Laura Croft explains how she went about organising work experience for 4 A-level students.
People who apply for teaching training have found that getting 2 references before submitting an application, can be a real barrier. Here, Frankie Roberto and Myles Jarvis go into more detail about how data, research and working more closely with policy colleagues has brought about a significant change.
Claire Folan talks about the value of teaming up with subject matter experts from local authorities to design an important service for families. Differences in working culture were soon overcome and a rich multidisciplinary team was formed.
In our community we have shared values and principles. We call these our design imperatives. Here’s how we imbue our imperatives into our work across DfE – its all about setting and achieving design community objectives.
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